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PROGRAM MANAGER HEALTHY START

  • REQ #: IR5550
  • LOCATION: VERO BEACH, FL
  • FACILITY: CLEVELAND CLINIC INDIAN RIVER
  • PROFESSIONAL AREA: ADMINISTRATION
  • DEPARTMENT: HEALTHY START
  • JOBCODE: PROGMGRHLTYSTRT
  • SCHEDULE: FULL TIME (80)
  • SHIFT: DAYS

JOB DETAILS

Description:

BASIC FUNCTION: 
The primary duty of the Clinical Program Manager is to supervise, motivate, train, and evaluate employees, and planning and directing their work.  However, as a registered nurse this position is responsible for providing clinical input and coordinating with clinical staff at hospital to insure clinical protocols followed.  It is also the responsibility of the Clinical Program Manager to keep hospital staff informed about all Healthy Start programing in conjunction with coalition staff and director of Healthy Start.  This positon is also responsible for providing evidence-based prenatal and childbirth education classes, and to work with the director of Healthy Start to host trainings (mothers and babies, Edinburgh screening, ASQ screening).

SUPERVISORY ACCOUNTABILITY: 
The position is responsible for the supervision of direct service staff who provides services under the Babies and Beyond program, Health Education Program, Coordinated Intake & Referral program and Community Doula program.  This includes:  lactation support staff in hospital setting (CLC or IBCLC), home visitation RN who provides PP & newborn home visits to new moms and babies residing in Indian River County, Health Educators and CI&R staff.

NATURE AND SCOPE: 
This position will interact with patients, families, physicians, staff and external agencies.

PRINCIPAL ACCOUNTABILITIES
Responsible for working in a safe and protective manner at all times, keeping in mind that safety and environmental hazards are the responsibility of all employees for themselves, other staff members and patients.

Motivates employees to improve quality and quantity of work performed.  Monitors client caseload, workflow, outside provider support and issues relating to care for pregnant women, new mothers and infants in the community.

Evaluates employees through establishing evaluation criteria in each job description to assure criteria are met.

Assists with developing and implementing Babies and Beyond procedures at provider offices to assure smooth office operations.

Teaches and/or assures Babies and Beyond staff are trained on policies and procedures of Healthy Start services.

Supervises Healthy Start practices are of high quality and professional support.

Monitors all referrals provided to the programs by outside partners.

Provides monthly one on one supervision to staff (this supervision is increased if staff member is on corrective action).

Monitors required outcomes and objectives as per funding requirements.

Participates in management meetings to plan and implement program policies and procedures.

Submits monthly and quarterly QA/QI reports to the Healthy Start coalition.

Participates as appropriate in local community events to promote maternal and child health and to represent the program.

Supports staff and provides necessary back-up in their absence.

Serves as a role model for staff, carries out the mission and vision of the Indian River County Healthy Start coalition and CCIRH.

Provides prenatal/childbirth education classes.

Provides training and education to staff and community.

Performs other duties as assigned by supervisor.

CORE COMPETENCIES: 
Must be knowledgeable and demonstrate competency in working with families, prenatal clients, and children in a social service setting.

Ability to work collaboratively in a group/team setting.

Ability to prepare data and interpret trends, outcomes.

Excellent verbal and written communication skills with ability to communicate across diverse patient populations.

Ability to multi-task and apply critical thinking skills to problem solve.

Demonstrated ability to learn and navigate through Well Family database system.

MINIMUM REQUIREMENTS: 
Bachelor’s Degree in Nursing (BSN) preferred, and a minimum of three (3) years’ management experience in maternal child healthcare or public health, and quality assurance activities required.

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE

 

The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility.

Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities

     

    COMMUNICATIONS AND DEVELOPMENT COORDINATOR

    Full-time (40 hrs.)

    Medical insurance provided (dental and vision available)

    401k 4% matching

    Reporting directly to the Chief Executive Officer, the Communications and Development Coordinator manages all activities related to fund development, public relations, and marketing. In partnership with the Chief Executive Officer and other key volunteers and staff.  He/she will work with contract positions who support press, special event planning and graphic design in order to meet organizational communications and fundraising goals.

    The Communications and Development Coordinator assists in the creation the annual fund development and communication action plan. This plan is designed in response to goals established by the board of directors. Once developed the execution of actions and tracking of each action are the responsibility of the Communications and Development Coordinator.

    Relationship building and thoughtful details are the cornerstone of this positon.

    • Time Analysis:
    • Events – 20%
    • Campaign – 20%
    • Donor – 20%
    • Communication – 20%
    • Other – 20%

    You have:

    • Bachelor’s degree in related field.
    • Obsessive attention to detail.
    • Ability to build authentic relationships.
    • 2 years of experience directly applicable to the primary work require
    • Passion for the organization’s mission and initiative
    • Positive, energetic, and outgoing attitude with a strong work ethic, team-player mentality, and willingness and ability to adapt to changing scenario
    • The ability to be an out-of-the-box strategic thinking, self-motivated, committed, and ability to implement plans that support moving the organization forward.

    You love:

    • Keeping a Zen and positive work environment
    • Meeting deadlines with time to spare
    • Keeping an Organization environment
    • To do a good job, for the sake of it.
    • Solving problems
    • Being independent with lots of room to make decisions

    Bonus:

    • Experience working in Healthy Start and/or familiarity with Healthy Start System of Care
    • Love of maternal child health

    Day to day:

    1. Managing Action Plan: implement an Annual Fund Development and Communications Action Plan, with SMART goals in collaboration with CEO and board.
    2. Annual Fund and Underwriting: manage and execute all expects of annual appeal
    3. Database management: ensure information in database is accurate, and segmented in to ensure effective list use.
    4. Donor Relationships: coordinate effort to establish, cultivate and steward strong relationships with donors including development and implementation of a donor recognition program, and timely, appropriate communication with donors to increase their loyalty to Healthy Start Coalition’s mission. Lead coordination of donor stewardship and cultivation event
    5. Donor acknowledgment: ensure all donors are thanked and provided with impact report
    6. Grants: In partnership with Associate Director, who is responsible for writing grant applications and managing and report on grant funding, ensure funders are stewarded and recognized appropriately.
    7. Special Fundraising Events: Provide overall direction, support, information, and encouragement to the special fundraising event committe
    8. Press and community awareness: write and send press releases, pitch stories along with contract positions.
    9. Social media: execute all social media in promotion of organization and maternal and child health
    10. Marketing materials: Keep educational and marketing materials up to date and in accordance with all funder requirements

    Physical Requirements:

    • Requires the ability to stand and sit for hours at a time. Some bending and stooping is required.
    • Must be able to use manual dexterity in relation to typing.
    • Must be able to lift 25lbs.

     

        

    “Help without judgement. It was such a relief to have a place to turn
    when I was overwhelmed during pregnancy. “

    Sarah, Mom of 3

    Postnatal Classes

    Our classes are free and geared to providing a safe space for you to learn and ask questions. RSVP online and attend at our office in mid-Vero to meet others, learn new tips and enjoy a healthy, happy pregnancy. Upcoming classes are listed as follows.

    Apr 04

    All-in-One Prenatal Class

    April 4 @ 9:00 am - 4:00 pm
    Apr 06

    Breastfeeding Happy Hour

    April 6 @ 12:30 pm - 1:30 pm
    Apr 13

    Breastfeeding Happy Hour

    April 13 @ 12:30 pm - 1:30 pm
    Apr 13

    Playgroup: LEARN TO PLAY, PLAY TO LEARN

    April 13 @ 6:00 pm - 7:00 pm

    Medical + Immunizations

    Development + Milestones

    Health + Emotional Management

    Nutrition + Feeding

    Playgroups + Peer Support

    Breastfeeding Support

    Local Breastfeeding and Pumping Resources

     

    BABIES AND BEYOND (formerly TLC NEWBORN): (772) 563-4311, ext. 1277 and 1278.  Certified lactation counselors provide free education, consultation, and support to all breastfeeding families during pregnancy and after the baby is born.  Services are offered in English and Spanish.

    BREASTFEEDING HAPPY HOUR:  (772) 563-9118, ext. 115.  A great place to come together with other mothers, ask questions, and get some hands on help.  Facilitated by Linda Roberts, IBCLC. Call for details.

    WIC SUPPLEMENTAL NUTRITION PROGRAM: (772) 794-7430 Provides breastfeeding education, support, and consultation.

    LALECHE LEAGUE (LLL) OF INDIAN RIVER COUNTY: (402) 770-5867, or lalecheofindianriver@yahoo.com.  LLL provides Mother-to-Mother support via monthly meetings, web based, and phone help.

     

    WIC: (772) 794-7430 Call local WIC office for assistance with breastfeeding and pumping.
    1900 27th Street, Vero Beach, FL 32960

    INSURANCE PROVIDERS: Call your insurance company or Medicaid provider to inquire about provision of breast pumps. Many insurance companies will provide a breast pump free of charge as part of their benefits.

    PERKINS MEDICAL SUPPLY:  (772) 569-3797

    BAILEY PHARMACY & MEDICAL SUPPLY:  (772) 226-7700

    General Breastfeeding Websites

     

    Healthy Start does not necessarily endorse the above websites, but provides them as generally reputable site for a resource.

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