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Data and Sustainability Coordinator

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Job Description

Position is contracted through Cleveland Clinic Indian River Hospital

Position reports to Program Manager

Summary:

Data and Sustainability Coordinator will be responsible for grant and contract writing and reporting. Ensuring data from all programs is reported monthly, and reporting irregularities within the data to Cleveland Clinic Indian River and Indian River Healthy Start Coalition leadership.

Also responsible for:

1. Grants and Contracts: writing, reporting, and ensuring compliance for all grants. Completion and submission of all required deliverables (15-20 per year, ranging from $7,000- $900,000) and contracts (30 per year, ranging from $4,000- $900,000). Additional deliverables and contracts may be obtained.

2. Data Management: Manage the Clear Impact (or other data management) platform to assure it is up to date and accurate. Report monthly programmatic outcomes, along with ensuring client information is captured such as client pictures, release forms, testimonials, and satisfaction surveys.

3. Work in collaboration with Program Supervisor, Program Manager, and Coalition staff to ensure program quality assurance and improvement opportunities.

4. Additional responsibilities may include data collection of ongoing or new maternal and child health initiatives based on the needs of the community.

5. Other duties as assigned.

You have:

· Expertise in proposal development and grant management

· Experience in grant and contract management (local and state/ federal)

· Experience with data systems and quality measures

· The ability to adjust well to change

· Excellent organizational skills

· Excellent communication skills

· Experience using excel

· Experience working in nonprofit

· Experience serving as a liaison between agencies (preferred)

You love:

· Keeping a Zen and positive work environment

· Meeting deadlines with time to spare

· Keeping an organized environment

· To do a good job, for the sake of it

· Solving problems

· Being independent with lots of room to make decisions

Bonus:

· Experience working in Healthy Start and/or familiarity with Healthy Start System of Care

· Love of maternal child health

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility. Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.

Job Type: Full-time

Parents as Teachers

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BASIC FUNCTION:
This position is for a highly responsible professional who provides parenting education, care coordination and enhanced services to pregnant women and children to age three in accordance with Healthy Start standards and guidelines.

SUPERVISORY ACCOUNTABILITY:
As support staff, this position will interact with nursing staff, management, physicians, external educational vendors, and community resources.

NATURE AND SCOPE:
The position requires daily communication and interaction with clients, team members (both inter and intra-departmental), management and medical staff, as well as frequent external communication, referrals, follow-up and collaboration with community resources/agencies.

PRINCIPAL ACCOUNTABILITIES:
Supports the mission, vision and values of the hospital.

Responsible for working in a safe and protective manner at all times, keeping in mind that safety and environmental hazards are the responsibility of all employees for themselves, other staff members and patients.

Knowledge of purpose and services available through Healthy Start Coalition programs.

Thorough understanding of the principals of “Healthy Start Standards and Guidelines.”

Knowledge of federal and state laws, rules and regulations related to Healthy Start, MomCare, and other program related legislation.

Ability to communicate effectively.

Knowledge of community, social, and healthcare resources and Medicaid.

Ability to plan, organize and coordinate work activities.

Discretion and judgment required in order to handle sensitive and confidential situations.

Interpersonal skills requiring courtesy, tact, confidentiality, and empathy at all times, in order to communicate effectively and convey information to callers, visitors and coworkers.

Knowledge of and experience with computer hardware/software including, Microsoft Office software and Internet.

Bilingual in English and Spanish preferred.

Meets all competencies for Care Coordination Providers as identified in the “Healthy Start Standards and Guidelines – Chapter 4.”

CORE COMPETENCIES:
Create and maintain a positive image of the Indian River County Healthy Start Coalition, Parents as Teachers, Cleveland Clinic Indian River Hospital, and the Healthy Start Programs.

Provide parenting education, case management, and ongoing care coordination according to the risk appropriate criteria for all Healthy Start participants in accordance with the “Healthy Start Standards and Guidelines,” Parents as Teachers, and the local Indian River County Healthy Start Coalition criteria per the community needs assessment.

Complete an initial and annual family-centered assessment with each family.

Provide personal visits focused on parent-child interaction, development-centered parenting, and family well-being (including planning, delivering, and documenting the visit).

Use the Parents as Teachers foundational curriculum to share research-based information with families.

Provide and participate in group connections to give families the opportunity to form social connections with each other.

Complete an initial and annual developmental screening and health review for each enrolled child.

Connect families to resources that help them reach their goals and address their needs.

Maintain and submit all required family and program documentation in a timely manner according to guidelines.

Participate in continuous quality improvement.

Care coordination services should also include: providing education, instruction on filing grievances, assisting with referrals to community resources, explaining Coalition program services.

Coordinating care with all Healthy Start Coalition programs, WIC, and other community resources.

Complete Individualized Plans of Care (IPC) for Healthy Start participants as specified in the “Healthy Start Standards and Guidelines” and utilize Parents as Teachers or FSU curriculum, “Partners for Healthy Babies.”

Develop Family Support Planning for all participants in need of high-risk, ongoing care coordination based on the criteria of the leveling system in accordance with the “Healthy Start Standards and Guidelines.” Update Family Support Plan as per standards and guidelines.

Develop, monitor, and review goals with each family.

Accurate data entry of information into the Well Family System and Penelope as indicated.

Secure and protect client confidentiality and personal health information.

Prepare and maintain various reports and documents using computer applications when applicable with attention to detail.

Participate in required program trainings provided by the Indian River County Healthy Start Coalition, as well as staff meetings.

Perform other duties as assigned.

MINIMUM REQUIREMENTS:
Graduation from an accredited college or university with a Bachelor’s Degree in childhood education, social work, health, psychology or a related field recommended. Consideration will be given to candidates with a two (2) year degree, or 60 college hours in early childhood or a related field. Must have a minimum of two (2) years of previous supervised work experience with young children and/or parents.

Strong communication and interpersonal skills (e.g., nonjudgmental, objective, reflective, empathetic, patient, tactful).

Ability to establish rapport with families and empower them by building on their strengths.

Strong organizational and record keeping skills.

Ability to work independently and be self-motivated (often in the field).

Computer skills including web-browsing, e-mail, Internet, and word-processing.

Reliable transportation.

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility. Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.

Job Type: Part-Time

Doula Program Coordinator

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Job Description

Doula Program Coordinator
The IRCHSC Community Doula Program Coordinator is responsible for assisting the Program Manager in managing the Doula program ensuring implementation of high-quality, evidence-based practices in professional development for, and supervision of, doulas, client care and case management, and maternal and child health programming.

Also responsible for:

  • Supervision and staff development – Assist the Program Manager with recruiting, hiring, screening, training and supervising staff and contractors. Identify training needs and opportunities; coach staff in working with healthcare, social service, and other partners.
  • Program Knowledge – Ability to educate clients on childbirth information such as prenatal care, birth plans, stages of labor, breastfeeding, infant capacities, etc.
  • Administrative Oversight – Coordinate staff scheduling, assignments, day-to-day operations.
  • Service delivery/caseload – Assist with outreach and client recruitment. Carry a reduced caseload.. Supervise and coach staff about their caseloads.
  • Grants and Contract Management – Assist with managing all contracts and grants, including program and fiscal reporting and management. Compile information for monthly reporting and tracking to funders and partners.
  • Quality Control and Compliance – Support contract, grant, agency, and service delivery compliance and risk reduction by ensuring timely and accurate documentation and data collection. Monitor and review documentation.
  • Resource Development – Participate in conceptualizing program development, drafting and preparing proposals, concept papers and resource development strategies.
  • Program Development – Identify resources and develop strategies and partnerships to strengthen and enhance the program and services to program participants.
  • Strategic Planning – Coordinate services and service delivery strategy in accordance with grant and funder requirements and agency resources, policies and protocols.
  • Outcomes-based programming – develop expertise on program – best practice, evidence-based practices, research, data-tracking and reporting, innovation, client input, and evaluation.
  • Other duties as assigned.

You have:

  • Bachelor’s degree, or equivalent education and experience in public health, social work, nursing, mental health counseling, marriage and family therapy, or a related field
  • Doula training and one year of doula services preferred (if not, must become certified upon hire)
  • Certified lactation consultant preferred (if not, must become certified upon hire)
  • Two years of direct service experience working with patients/clients
  • Minimum of one year of leadership/supervisory experience
  • One year of home visitation experience preferred
  • Knowledge of best, promising and evidence-based maternal and child health and youth development practices
  • A passion for health equity
  • Excellent verbal and written communication skills
  • Strong cultural competency awareness and skills
  • The ability to build bridges and develop strong partnerships with a variety of people from various professional backgrounds
  • Excellent organizational skills
  • Proficient in Microsoft Office and other computer-based applications
  • Bilingual- Spanish/English (preferred)
  • Valid Driver’s License and reliable vehicle
  • Ability to be on-call 24/7 (except for approved time off)

You love:

  • Keeping a Zen and positive work environment
  • Meeting deadlines with time to spare
  • Keeping an organized environment
  • To do a good job, for the sake of it
  • Solving problems
  • Being independent with lots of room to make decisions

Bonus:

  • Experience working in Healthy Start and/or familiarity with Healthy Start System of Care
  • Love of maternal child health

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility. Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.

Job Type: Full-time

Communications and Development Coordinator (FULL TIME)

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Full Job Description

About the Organization

Our Mission: To establish and support a local system of support services that optimizes the health of moms, babies, and their families living in Indian River County

Our Values:

Diversity

Our community is represented authentically by our clients, programs, volunteers, staff and donors leading to a more inclusive, creative and innovative environment to optimize the health of all moms, babies and families

Integrity

A commitment to honesty, transparency and respect in all we do ensures we deliver on our promises even when no one is looking

Relationships

Connections, partnerships and collaborations built on trust and common goals are the pillars of our approach to serve all moms, babies and families

Excellence

By striving to exceed expectations, we seek and deliver evidence-based programs and services that bring value and relevance to the execution of our mission.”

Reporting directly to the Chief Executive Officer, this position coordinates all activities related to fund development, public relations, and marketing. He/She will work in partnership with the leadership team and key volunteers in order to meet organizational communications and fundraising goals.

Day to Day:

1. Managing Action Plan: Along with Board and leadership team implement an Annual Fund Development and Communications Action Plan, with SMART goals

2. Philanthropy Committee: Provide consistent support and coordination to the Philanthropy Committee enabling them to achieve their defined goals

3. Annual Fund: Assist with the production and distribution of gift appeals, invitations and other mailings

4. Donor acknowledgment: Ensures the timeliness and accuracy of gift processing and acknowledgement letters to donors in accordance with IRS standards

5. Database management: ensure gifts and donor communications are recorded in database. Ensure donor information is accurate and segmented appropriately in order to ensure effective list use.

6. Communications and Relationships: Inorder to establish, cultivate and steward strong relationships with donors: promptly and appropriately respond to messages and calls, emails and outgoing mail. Ensure all communications are proofread

7. Specia*l Fundraising Events: *Assist the special event consultant with internal/external event planning and preparation if needed.

8. Press and community awareness: write and send press releases, pitch stories along with contract employees.

9. Social media: execute all social media in promotion of organization and maternal and child health

10. Data Tracking: track and report all fundraising and social media actions monthly for contract deliverables

11. Marketing materials: Keep educational and marketing materials up to date and consistent with all funder requirements

12. Community Outreach: Attend community events on behalf of Healthy Start

13. Calendar: Maintain the Development calendar and contact lists, schedules development-related meetings including committee meetings, prepares materials as needed for the meetings and ensures appropriate follow-up strategies are implemented

14. Other responsibilities as assigned

You have:

· Bachelor’s degree in related field or 3 years’ experience in communications or fundraising

  • Experience using CMS database strongly preferred
  • Previous experience working in a Development-related environment and/or non-profit organizations
  • Professional and proficient in Microsoft Office, Internet, Social Media Outlets
  • Flexible work schedule, depending on the season and company events, hours may vary
  • Demonstrated excellent customer service skills
  • Strong written and verbal communication skills
  • Ability to handle multiple tasks and deadlines in a fast-paced environment
  • Passion for the organization’s mission and initiatives.
  • Positive, energetic, and outgoing attitude with a strong work ethic, team-player mentality, and willingness and ability to adapt to changing scenarios.
  • The ability to be an out-of-the-box strategic thinking, self-motivated, committed, and ability to implement plans that support moving the organization forward.

You love:

  • Keeping a Zen and positive work environment
  • Meeting deadlines with time to spare
  • Keeping an organized environment
  • To do a good job, for the sake of it.
  • Solving problems
  • Being independent with lots of room to make decisions

Bonus:

  • Experience working in Healthy Start and/or familiarity with Healthy Start System of Care
  • Love of maternal child health

Physical Requirements:

  • Requires the ability to stand and sit for hours at a time. Some bending and stooping is required.
  • Must be able to use manual dexterity in relation to typing.
  • Must be able to lift 25lbs.

Hours:

  • Hours are generally Monday through Friday, 9:00am until 5:00pm
  • Must be available for special evening events
  • Must attend specified company meetings

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Vision insurance

Schedule:

  • 8 hour shift

Experience:

  • Fundraising: 2 years (Preferred)
  • Nonprofit: 3 years (Preferred)

Work Location:

  • One location

Work Remotely:

  • No

Work Location: One location

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